Approximate Time: 4 hours
Grow your leadership skills with a focus on following key traits.
There is more to leadership than just knowing the technical aspects of how to manage a team. Effective leaders are many things: determined, ethical, innovative, passionate, kind, curious, focused, confident, collaborative, courageous, wise and empowering.
What You Will Learn
- How to identify and define the competitive advantages of your business
- How to refine your strategy to maximize your competitive advantage and drive profits
- How to leverage the four connected strategies to create continuous relationships with customers
- How to move beyond traditional modes of customer interaction to create a fundamentally new business model
- How to create a portfolio of connected strategies to respond to different customer segments
- How to achieve sustainable competitive advantage in today’s business environment